Blog
How to Claim Your Business Listing on Directory For USA
There is a good chance your business already has a page in our directory, and customers can find it, read reviews, and see your details whether or not you have ever logged in. Claiming the listing is how you take over that page: you correct anything that is out of date, add photos, reply to reviews, and read the messages customers send.
This guide covers how claiming works, what each option means, and what you can do once the listing is yours.
Step 1: Find your listing
Start with a search for your business name and city. If you have more than one location, each one usually has its own listing, so look for the right address. Open your listing and choose Claim this business.
If you cannot find your business, it may not be listed yet. In that case you can add your business instead. If you try to add a business that already exists, the form will point you to the existing listing so you can claim it rather than create a duplicate.
Step 2: Choose how to verify
We need to confirm that you actually run the business. There are three ways to do it.
Option A: A code sent to the business email (free)
If the listing already has a business email, we can send a 6-digit code there. Enter the code and the claim is approved automatically. This is the fastest route if you have access to that inbox.
Option B: A code sent to your company domain (free)
If the listing has a website, you can receive the code at any address on that website's domain. So if the listing shows your website, the address you use at the office on that same domain will work. This is useful when the listed business email is old or belongs to someone who has left.
Option C: Instant claim (one-time $10)
Some businesses do not have an email or domain we can verify, such as a sole trader who uses a personal email address. For listings that nobody manages yet, you can pay a one-time $10 for an instant claim. It is only offered for unmanaged listings, so nobody can use it to take over a page that an owner already runs.
| Method | Cost | Best when |
|---|---|---|
| Code to business email | Free | You can open the listed business inbox |
| Code to your domain | Free | You have an email on the business website's domain |
| Instant claim | $10 one-time | No verifiable email, and nobody manages the listing yet |
Step 3: You are approved automatically
There is no waiting for someone to review your claim. As soon as you enter a correct code, or the instant claim payment completes, the listing is linked to your account and you can manage it from your business dashboard.
What you can do after claiming
- Edit your details: name, address, phone, website, hours, categories and description.
- Add photos: your storefront, your team, your work. Real photos make a listing far more convincing than a blank page.
- Reply to reviews: thank happy customers and respond calmly and publicly to criticism.
- Read customer messages: inquiries sent from your listing arrive in your dashboard, so you can call or email people back.
- See how your listing is doing: views over the last 30 days, reviews and inquiries.
All of this is managed from your business dashboard and is part of the free claimed listing.
First things to update
Once you are in, spend ten minutes on these. They matter most to the people deciding whether to call you:
- Check your phone number and address, character by character.
- Set your hours, including whether you take emergency or weekend calls.
- Pick the categories that match the work you actually want more of.
- Write a short, specific description: what you do, where, and for whom.
- Upload a handful of real photos.
- Reply to your most recent reviews.
Optional upgrades
Claiming and managing your listing is free. If you want more visibility, there are two paid plans.
Verified
$10 per month or $100 per year. Your listing shows a Verified badge, and your contact details are visible to every visitor.
Featured
$25 per month or $250 per year. Everything in Verified, plus your listing is shown first in search results, it is eligible to appear on the homepage, and no ads from other businesses are shown on your page.
| Plan | Price | What you get |
|---|---|---|
| Free (claimed) | $0 | Edit details, photos, reply to reviews, read messages |
| Verified | $10/mo or $100/yr | Verified badge, contact details visible to all visitors |
| Featured | $25/mo or $250/yr | Shown first in results, homepage eligible, no competitor ads on your page |
At checkout you choose whether a paid plan renews automatically or is paid once. Automatic renewal can be turned off any time in your dashboard, and you keep the plan until the end of the period you paid for. If you pay once, nothing is charged again without you choosing it. You can compare the plans on the pricing page.
Common questions
The code did not arrive. What now?
Check your spam or junk folder first, and make sure you are looking in the inbox the code was sent to. If the listed business email is out of date, try the domain option if your business has a website.
Someone else already manages my listing.
That can happen if a former employee, partner or agency claimed it. The instant claim option is not available in that case. Contact us and explain the situation so we can help.
Do I have to pay to respond to reviews?
No. Replying to reviews and reading customer messages are part of the free claimed listing.
Ready to take over your page?
Find your business and choose Claim this business. If you are not listed yet, add your business for free. For more tips on making the most of your page, see our guide for business owners.