Help Center

Finding businesses

How do I find a business?

Use the search box to look for a service (for example "electrician") or a business name, and add a city or state. You can also browse by category or by location.

What do the Verified and Featured filters do?

They narrow your results to listings whose owners have an active Verified or Featured plan. These owners manage their listings themselves, and their phone number, email and website are shown to every visitor.

Why are some phone numbers and websites hidden?

For listings without a Verified or Featured plan, the phone number, email and website are shown only to signed-in visitors. Creating an account is free.

Why do some businesses appear first?

Featured listings are shown first in search, category and city results and carry a Featured badge. This is a paid placement, not a recommendation from us.

How do I contact a business?

Call or visit the website using the details on the listing, or use the message form on the listing page. Your message goes straight to the business, so include the details they need to reply to you.

Can I save businesses for later?

Yes. When you're signed in, save a business and find it again under Saved Businesses in your dashboard.

A listing has wrong information. What can I do?

Owners are responsible for their listings, so if the business manages its listing, contacting them is the quickest fix. Otherwise, let us know which listing it is and what's wrong.

Reviews

How do I write a review?

Sign in, open the business's page and write your review. You need to have confirmed your email address first. Reviews are published right away.

Why was my review refused?

Reviews that contain links or look like spam are refused automatically, and you'll see the reason. Please read our review guidelines, then try again without the problem content.

How do I report a review?

Sign in and select "Report" under the review, then choose a reason. When enough people report the same review, it is hidden automatically. A business owner's report carries more weight, but an owner can't hide a review on their own.

My review was hidden. Can I get it back?

If you think your review was hidden by mistake, contact us with a link to the listing. We'll take a look and can restore it if it follows our guidelines.

Can I change or remove my review?

Yes. Contact us and tell us which review it is.

Your account

How do I sign up?

Go to Sign up and enter your name, email address and a password. An account is free.

Why do I need to confirm my email address?

New accounts confirm their email before writing reviews, adding listings, claiming a listing or buying a plan or ad. It helps keep fake accounts out. Open the link in the email we send you after signing up.

I didn't get the confirmation email.

Check your spam or junk folder first. If it isn't there, sign in and use "Resend verification email". Make sure the address on your account is spelled correctly.

I forgot my password.

Use Forgot password on the sign-in page. We'll email you a link to choose a new one. After you change your password you'll be signed out and can sign in again with the new one.

How do I update my details or delete my account?

You can change your name, phone, location and password in your account settings. To delete your account, contact us from the email address on the account.

For business owners

How do I add my business?

Sign in, confirm your email, then go to Add your business. Listing is free, and your listing goes live right away after automatic checks. If it looks like a duplicate (the same business in the same city, or the same phone number) or like spam, it is refused and you'll see why.

My business is already listed. How do I claim it?

Open the listing and select "Claim this business". We email a free 6-digit code to the business email on the listing, or to any address on the business website's domain. Enter the code and the listing is yours. If nobody manages the listing yet, you can also use the $29 one-time Instant claim instead. Approval is automatic either way.

What do the paid plans include?

Verified adds a Verified badge, shows your phone, email and website to every visitor and includes you in the "Verified" filter. Featured includes everything in Verified, plus top placement in search, category and city results, a Featured badge, eligibility for the homepage Featured section, inclusion in the "Featured" filter and no ads from other businesses on your listing page. See Pricing for current prices.

How does billing work?

Plans are priced in US dollars and paid in advance for one listing at a time, by PayPal or card. They don't renew automatically. We email you a reminder 7 days before a plan ends, and if you don't renew, the listing simply goes back to a free listing on the end date.

I have several locations. What should I do?

Add each location as its own listing and link the branches to your main listing. "Add branch" in your dashboard copies your main listing's details, so you only enter the new address and phone. Each location then shows the others.

How do I reply to reviews?

Go to the reviews section of your dashboard and reply. Your reply is shown publicly under the review. If you believe a review is fake, report it.

Advertising

How do I advertise?

Go to Advertise, choose an ad spot, upload your banner and pay. Your ad goes live as soon as payment is complete and runs for one month. You can renew it at any time.

Why was my banner rejected?

The image size is checked automatically for each spot, so make sure your banner matches the size shown. Ads must also follow our advertising guidelines.

What if a spot sells out while I'm paying?

If a spot sells out before your payment completes, you're refunded automatically.

Privacy & safety

What do you do with my information?

We use it to run the site: your account, your reviews, your listings and the messages you send. Our Privacy Policy and Cookie Policy explain the details.

Do you see my card details?

No. Payments are handled by PayPal, and we never see your full card number.

Why do I sometimes see a security check?

Our forms use Cloudflare Turnstile to stop automated spam. Most of the time it runs in the background without you doing anything.

I think a listing is a scam or a message I received is suspicious.

Don't send money or personal information you're unsure about. Tell us which listing it is, and we'll review it.

Still need help?

Contact us and we'll get back to you.